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Latest Threads |
Leaderboard | HB Champ 22
Forum: Updates and Announcements
Last Post: Karin
05-02-2024, 12:56 PM
» Replies: 6
» Views: 1,702
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Prizes for the 4 day Solo...
Forum: Updates and Announcements
Last Post: Karin
05-02-2024, 08:44 AM
» Replies: 0
» Views: 152
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Ember Baron not working
Forum: General
Last Post: Gianna99
04-29-2024, 09:23 AM
» Replies: 5
» Views: 2,252
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The Eye of the Gods Pack!
Forum: Updates and Announcements
Last Post: Karin
04-29-2024, 09:16 AM
» Replies: 0
» Views: 195
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Schedule for May
Forum: Updates and Announcements
Last Post: Karin
04-29-2024, 08:47 AM
» Replies: 0
» Views: 280
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Open to requests / sugges...
Forum: General
Last Post: Zeon-Quan
04-25-2024, 07:00 PM
» Replies: 11
» Views: 3,875
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Prizes for the 4 day Guil...
Forum: Updates and Announcements
Last Post: willllll
04-25-2024, 05:09 PM
» Replies: 1
» Views: 351
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Customize tokens won
Forum: Updates and Announcements
Last Post: Karin
04-22-2024, 09:06 AM
» Replies: 1
» Views: 474
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Prizes for the 4 day Solo...
Forum: Updates and Announcements
Last Post: Karin
04-18-2024, 08:50 AM
» Replies: 0
» Views: 379
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Arena season 9.5
Forum: Updates and Announcements
Last Post: Jekimoh
04-18-2024, 12:45 AM
» Replies: 6
» Views: 2,744
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Vanishing Diamonds Issue |
Posted by: admin - 04-29-2019, 10:26 AM - Forum: Bugs and Issues
- No Replies
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Hi All,
We sometimes receive tickets related to a sudden drop in players' diamond balance when they reload the game.
In most cases, this occurs in the following manner:
1. Player watches a video ad to collect diamonds
2. Player attempts to click the "Claim" button several times while the dialog is open to collect the reward multiple times
3. The diamond balance is shown to increase for each click
4. BUT THE DIAMONDS ARE NOT ACTUALLY AWARDED
5. When the player logs out and logs back in, the correct diamond balance is shown (leading the player to conclude the diamonds vanished)
We're sorry, but we won't be able to replace diamonds that vanished in the manner, as this elevated balance is the result of a display bug.
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