It is not going to be possible to get the event heroes back this late in the event. It is being investigated why it happened.
If you want event heroes back, to use in the general game or for donation, please contact Support who will handle it manually. Be sure to include the name of your account and what you are missing to make it easier for Support to check and replace.
How to contact Support:
1) In-game: arrow over to the left, the gear icon, 'Contact Us'
2) Website: honorboundgame.com/support
3) Email: [email protected]
When you receive an automated reply with a ticket number, your ticket has been registered.
If you want event heroes back, to use in the general game or for donation, please contact Support who will handle it manually. Be sure to include the name of your account and what you are missing to make it easier for Support to check and replace.
How to contact Support:
1) In-game: arrow over to the left, the gear icon, 'Contact Us'
2) Website: honorboundgame.com/support
3) Email: [email protected]
When you receive an automated reply with a ticket number, your ticket has been registered.